Silver Creek
165 Silver Ln, St. Augustine, Florida, 32084
Reviews for Silver Creek (The Barclay) are polarized. Many families praise the beautiful facility, the kind staff, and the engaging activities, noting that their loved ones feel at home. However, there are serious, recurring complaints regarding the memory care unit, specifically concerning neglect, poor communication, and high staff turnover. It seems to be a great fit for independent living, but families should exercise extreme caution regarding memory care.
We analyze 71 public reviews for Silver Creek using our data models and filter out spam to highlight only authentic feedback.
If considering memory care, visit at different times of the day and ask specifically about staff training for dementia.
✓ What Works Well
- Beautiful and clean facility
- Engaging activities for residents
- Friendly and helpful staff in assisted living
✗ Areas to Improve
- Serious concerns about memory care quality
- High staff turnover
- Communication issues with management
- Is this facility pet-friendly?
- What is the staff-to-resident ratio in memory care?
- Are security cameras allowed in rooms?
My mom loves it here, but memory care needs improvement.
Beautiful building, but the care for those with dementia is lacking.
Staff is kind, but management is hard to reach.
- Category Health & Medical
- Neighborhood St. Augustine
- City St. Augustine
- State Florida
- Postcode 32084
- Country United States
