Silver Pine Medical Group
43455 Schoenherr Rd, Suite 2a, Sterling Heights, Michigan, 48313
Silver Pine Medical Group is generally well-regarded for its clinical care, with many patients praising the doctors for their thoroughness and compassion. However, the practice has faced criticism for its administrative processes, including long hold times, automated phone systems, and occasional billing issues. Despite these operational challenges, the quality of care provided by the doctors remains a strong point.
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Use the patient portal for non-urgent communication to avoid long hold times on the phone.
✓ What Works Well
- Thorough doctors
- Compassionate care
- Clean facility
✗ Areas to Improve
- Long hold times
- Automated phone system
- Billing issues
- How do I reach a live person?
- Are they accepting new patients?
Great doctors, but the admin side is frustrating.
I love my doctor, but the phone system is a nightmare.
Excellent care, but the office is very busy.
- Category Health & Medical
- City Sterling Heights
- State Michigan
- Postcode 48313
- Country United States
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