1901 Floyd St, Sarasota, Florida, 34239
The Silverstein Institute is recognized for its high-level ENT and audiology expertise, with many patients reporting successful surgeries and life-changing results. However, the practice is currently plagued by severe administrative issues, including long phone wait times, difficulty scheduling, and perceived rudeness from support staff. While the clinical outcomes are often excellent, the patient experience is frequently marred by these operational failures.
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✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a mess.
Worth the wait for the expertise.
Communication needs a total overhaul.