Automobile · Car Dealership

Silverthorne Chevrolet GMC Inc.

111 N Franklin St, Robinson, Illinois, 62454

Google Maps Updated: 19 May 2026
Authenticity Score: 83/100
About

Silverthorne Chevrolet GMC has a very positive reputation for its sales team, with many customers praising the friendly, helpful, and low-pressure environment. However, the service department faces significant criticism regarding repair quality, communication, and professionalism. It's a dealership where the sales experience is often excellent, but service can be a major point of contention.

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We analyze 69 public reviews for Silverthorne Chevrolet GMC Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Get a second opinion for major service repairs.

Sales selection
Service department
Pros & Cons

✓ What Works Well

  • Friendly sales staff
  • No-pressure environment
  • Good selection

✗ Areas to Improve

  • Poor service quality
  • Communication issues
  • Unprofessional management
Frequently Asked Questions
  • Do you offer financing?
  • What is my trade-in worth?
  • Are your used cars inspected?
User Feedback

Great sales experience

Service department needs improvement

Friendly and helpful