Health & Medical · Optometry

Simon Eye - Middletown

472 E Main St, Middletown, Delaware, 19709

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Simon Eye in Middletown has a mixed reputation. While many patients love the doctors and specific staff members like Chelsea, there are recurring complaints about billing errors, rude front desk staff, and a 'car dealership' sales pressure when buying glasses.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 35/100
Pro Tip

Verify your insurance coverage directly with your provider before the appointment.

Strong clinical care
Weak administrative support
Pros & Cons

✓ What Works Well

  • Great doctors
  • Helpful optical staff
  • Thorough exams

✗ Areas to Improve

  • Billing issues
  • Rude front desk
  • High-pressure sales
Frequently Asked Questions
  • Why was I billed incorrectly?
  • Is the staff always this rude?
User Feedback

The doctors are great, but the front desk is a mess.

Feels like a car dealership when buying glasses.

Chelsea is a total gem.

Location Details
Street: 472 E Main St
City: Middletown
State: Delaware
Postcode: 19709
Country: United States
Location
472 E Main St, Middletown, DE 19709
Quick Info
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