Simon Eye - N. Wilmington -Concord Pike
2625 Concord Pike, Suite A, Wilmington, Delaware, 19803
Reviews for this location are polarized. Many patients love the doctors and the quality of eye exams, but there is a significant volume of complaints regarding rude front desk staff, billing errors, and long delays for glasses. It seems like a great place for an exam, but a risky choice for purchasing eyewear.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Get your prescription and shop around for frames elsewhere to save money and avoid potential service delays.
✓ What Works Well
- Excellent, thorough eye exams
- Knowledgeable doctors
- Modern equipment
✗ Areas to Improve
- Rude and dismissive staff
- High prices for eyewear
- Long delays for glasses delivery
- Why are the glasses so expensive?
- Why is it so hard to get a status update on my order?
Great doctors, terrible customer service.
Avoid buying frames here.
Billing is confusing and often incorrect.
- Category Health & Medical
- City Wilmington
- State Delaware
- Postcode 19803
- Country United States
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