SimonMed Imaging - Heritage Square
911 E Oak St, Kissimmee, Florida, 34744
Patients have mixed experiences at this imaging center. While some appreciate the efficiency and professional technicians, many others report long wait times, rude front desk staff, and confusing billing practices. The facility is often described as crowded, and communication regarding appointments and insurance is a frequent point of contention.
We analyze 76 public reviews for SimonMed Imaging - Heritage Square using our data models and filter out spam to highlight only authentic feedback.
If you have a choice, try to schedule your appointment for the first slot of the day to avoid the inevitable afternoon backups.
✓ What Works Well
- Professional and knowledgeable technicians
- Efficient scan process
- Clean facility
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times
- Confusing and aggressive billing
- Why are the wait times so long?
- Why am I being charged for a test I didn't need?
- Why is the front desk staff so rude?
The techs are great, but the front office is a disaster.
I waited for hours despite having an appointment.
Billing is a nightmare, double-check everything.
- Category Health & Medical
- Neighborhood Kissimmee
- City Kissimmee
- State Florida
- Postcode 34744
- Country United States
