SimonMed Imaging - Ocoee II
10125 W Colonial Dr, Suite 212, Ocoee, Florida, 34761
Patients generally appreciate the quality of the therapists and psychiatrists, often finding them compassionate and effective. However, the administrative side is a major source of frustration. Long hold times, billing errors, and poor communication are frequently cited, making the overall experience stressful for those already seeking mental health support.
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Use the online portal for scheduling and billing issues if possible.
✓ What Works Well
- Compassionate and skilled therapists
- Effective medication management
- Telehealth options available
✗ Areas to Improve
- Extremely long hold times
- Billing and insurance errors
- Poor administrative communication
- Why can't I reach anyone?
- Why is my bill so high?
- Can I switch therapists?
Great doctors, terrible office staff.
Billing is a total nightmare.
Hard to get an appointment.
- Category Health & Medical
- Neighborhood Ocoee
- City Ocoee
- State Florida
- Postcode 34761
- Country United States
