Automobile · Auto Repair

Simon's Service Center

1 Main St, Tewksbury, Massachusetts, 01876

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

Simon's Service Center is a local favorite for honest, reliable car care. Most customers rave about the owner's integrity and willingness to go the extra mile, often providing loaner cars or fair pricing. The shop is described as clean and welcoming, with a friendly shop dog that adds to the charm. While most reviews are glowing, a few folks have had issues with inspection failures and perceived upselling. Overall, it is a go-to spot for many who appreciate a mechanic who treats them like family.

Our Review Process
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Newest
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Highest rating
16
Lowest rating

We analyze 68 public reviews for Simon's Service Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 80/100
Pro Tip

Ask for a breakdown of the inspection findings before authorizing major repairs.

Loaner cars available
Clean waiting area
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • Excellent customer service
  • Clean and welcoming waiting area

✗ Areas to Improve

  • Strict inspection standards
  • Occasional disputes over repair necessity
  • Some reports of poor communication
Frequently Asked Questions
  • Do they offer loaner cars?
  • Are they honest about necessary repairs?
  • Is the waiting area comfortable?
User Feedback

Simon is a stand-up guy who really cares.

The shop is super clean and the dog is a nice touch.

They saved me money by not doing unnecessary work.