1074 Southern Ave, Fayetteville, North Carolina, 28306
SimpleClinic is highly praised by many for its compassionate and thorough care, with many patients feeling like they are finally being heard. The staff is often described as friendly and professional, and the clinic is a go-to for many families. However, there are some significant complaints about administrative issues, such as difficulty getting prescription refills and poor communication. It is a place where the clinical care is strong, but the back-office admin needs some work.
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If you need a prescription refill, call your pharmacy first; they can often send a request directly to the clinic, which can be faster than calling the office.
✓ What Works Well
✗ Areas to Improve
Dr. Baker is a rare gem who actually listens.
The staff is so kind and helpful.
Billing and refills can be a bit of a headache.