SIU Center For Family Medicine - Springfield
520 N 4th St, Springfield, Illinois, 62702
SIU Center for Family Medicine receives highly polarized reviews. While some patients praise individual providers for their care and compassion, there are widespread and serious concerns regarding administrative efficiency, long hold times, billing errors, and perceived lack of professionalism in the front office and call center.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for communication; it is often more reliable than calling the office.
✓ What Works Well
- Some excellent individual providers
- Compassionate care from specific staff
✗ Areas to Improve
- Long hold times
- Billing errors
- Unprofessional front office
- How do I reach my doctor?
- Why is my bill incorrect?
The doctor was great, but the office is a mess.
I've been on hold for 30 minutes.
Billing is a nightmare.
- Category Health & Medical
- City Springfield
- State Illinois
- Postcode 62702
- Country United States
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