141 Thomas Johnson Dr, Suite 100, Frederick, Maryland, 21702
Dr. Sivakumar is widely regarded as an exceptional, thorough, and compassionate physician. Patients feel heard and valued, often noting her ability to solve complex health issues. However, the administrative side of the practice is a major pain point, with many patients struggling to get phone calls returned or billing issues resolved.
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If you have a billing issue, try sending a letter with proof of payment rather than just calling.
✓ What Works Well
✗ Areas to Improve
Dr. Sivakumar is a life-saver
Front office needs to improve
Billing is frustrating