Skin and Cancer Institute - Arroyo Grande
310 S Halcyon Rd, Suite 106, Arroyo Grande, California, 93420
Patients generally value the medical care provided by Karilyn Haut, who is described as knowledgeable and kind. However, the clinic's administrative processes, particularly the mandatory app and billing system, are major pain points. Many users feel the office is overly focused on upselling cosmetic services and has poor communication regarding billing.
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Be prepared to navigate their app-based check-in system before your appointment to avoid delays.
✓ What Works Well
- Knowledgeable PA (Karilyn Haut)
- Clean facility
- Efficient medical care
✗ Areas to Improve
- Mandatory app usage
- Confusing billing practices
- Rude front desk staff
- Why do I have to download an app to be seen?
- Why am I getting bills months later?
Karilyn is great, but the office staff is difficult.
Billing is a nightmare to resolve.
The app requirement is frustrating.
- Category Health & Medical
- City Arroyo Grande
- State California
- Postcode 93420
- Country United States
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