Skin and Cancer Institute - Hanford
400 N Irwin St, Hanford, California, 93230
The clinical care is often praised, with many patients finding the providers knowledgeable and thorough. However, the office is plagued by significant administrative issues, including long wait times, poor communication, and billing errors. Many patients feel the office is more focused on volume than quality patient experience.
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✓ What Works Well
- Knowledgeable and thorough providers
- Bilingual staff available
- Online paperwork is convenient
✗ Areas to Improve
- Long wait times in the office
- Poor billing and communication practices
- Frequent appointment cancellations
- Why is the wait time so long?
- How do I resolve a billing error?
Great doctor, but the office is a disaster.
Expect to wait an hour for a 5-minute visit.
Billing department is completely disorganized.
- Category Health & Medical
- City Hanford
- State California
- Postcode 93230
- Country United States
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