1840 Mesquite Ave, Suite C, Lake Havasu City, Arizona, 86403
Patients generally praise the medical staff for being thorough and professional during skin screenings. However, the administrative side is a major pain point, with many complaints about billing, long wait times, and poor communication. While the clinical care is often described as top-notch, the front-office experience feels like a real letdown for many. It is a classic case of great doctors hampered by a messy office system.
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Check your billing statements carefully, as some patients report unexpected charges for routine procedures.
✓ What Works Well
✗ Areas to Improve
Clinical care is spot on, but the front desk needs a serious overhaul.
Don't expect a quick resolution if you have billing questions.
The doctors are great, but the office management is a total headache.