Skin Cancer and Dermatology Institute - Monte Vista
9672 S McCarran Blvd, Reno, Nevada, 89523
Patients generally value the high level of medical expertise and thoroughness of the providers. Many feel well-cared for and appreciate the professional environment. However, there are recurring complaints regarding administrative issues, such as billing transparency, difficulty reaching the office, and occasional lapses in patient communication.
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Ask for a clear breakdown of costs and insurance coverage before any minor procedure.
✓ What Works Well
- Highly knowledgeable and thorough doctors
- Professional and clean facility
- Effective treatment plans
✗ Areas to Improve
- Billing and coding transparency issues
- Difficulty with phone communication
- Occasional administrative incompetence
- Is this procedure covered by insurance?
- How do I get a call back from the office?
The medical care is top-notch.
Billing department is hard to deal with.
Doctors are very personable.
- Category Health & Medical
- City Reno
- State Nevada
- Postcode 89523
- Country United States
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