Skipper's Pool & Spa Service LLC
1020 N Dixie Hwy, Elizabethtown, Kentucky, 42701
Skipper's is a classic 'hit or miss' business. When they get it right, customers are thrilled with the installation quality and the friendly staff. However, there is a significant volume of complaints regarding poor communication, no-shows, and unprofessional behavior from management. It seems like a company that struggles with scaling its operations, leading to frustration for customers who expect consistent service.
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Be patient and persistent with scheduling; follow up in writing to ensure your requests are documented.
✓ What Works Well
- High-quality installation work
- Friendly showroom staff
- Good for pool supplies and advice
✗ Areas to Improve
- Poor communication and scheduling
- Management can be rude or dismissive
- Inconsistent service quality
- Why are they so hard to reach?
- Do they stand behind their work?
- Is the service worth the wait?
Great work when they actually show up.
Management needs a serious attitude adjustment.
Hit or miss on service reliability.
- Category Home Services
- Neighborhood Elizabethtown
- City Elizabethtown
- State Kentucky
- Postcode 42701
- Country United States
