Skʌ:nʌ́: The Spa at Turning Stone
5218 Patrick Rd, Verona, New York, 13478
This is a high-end destination spa that generally delivers a relaxing, luxury experience. Most guests rave about the amenities, the mineral pools, and the quality of the massages. However, there are notable complaints regarding customer service, booking issues, and occasional rudeness from staff. It's a premium price point, so expectations are high, and when things go wrong, guests are understandably upset.
We analyze 72 public reviews for Skʌ:nʌ́: The Spa at Turning Stone using our data models and filter out spam to highlight only authentic feedback.
Check your booking details carefully and arrive early to avoid any confusion with day-access policies.
✓ What Works Well
- Excellent amenities
- Relaxing atmosphere
- Great massages
✗ Areas to Improve
- Poor customer service
- Booking issues
- Pricey
- Do I get full-day access?
- Is it worth the price?
- How do I book?
Best massage ever
False advertising on amenities
Staff was rude at checkout
- Category Personal Care
- City Verona
- State New York
- Postcode 13478
- Country United States
