Sleep, Snoring & Sinus Clinic of Florida I yENTi Group
100 NW 82nd Ave, suite 403, Plantation, Florida, 33324
Patients are generally very happy with the clinical care, particularly from PA Laura Rivas and Dr. Torre. They feel heard and well-cared for. However, there are significant complaints about the administrative side, including difficulty reaching the office by phone, billing issues, and inconsistent communication.
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If you have questions about billing or appointments, try to visit the office in person as phone calls are often ignored.
✓ What Works Well
- Highly knowledgeable and caring providers
- Excellent bedside manner
- Clean and welcoming office
✗ Areas to Improve
- Extremely difficult to reach by phone
- Billing and insurance issues
- Inconsistent administrative communication
- Why is it so hard to get a callback?
- Are there hidden fees for procedures?
Great clinical care, but the office communication is a nightmare.
They really need to improve their phone responsiveness.
The providers are amazing, but the admin side is lacking.
- Category Health & Medical
- City Plantation
- State Florida
- Postcode 33324
- Country United States
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