Smail Auto Group
Automobile · Car Dealership

Smail Auto Group

5110 US-30, Greensburg, Pennsylvania, 15601

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Smail Auto Group is a large, well-established dealership with a generally positive reputation. Many customers praise the friendly, professional staff and the smooth, efficient buying process. However, there are some recurring complaints about service department communication, long wait times, and occasional issues with vehicle repairs. It's a popular choice, but experiences can vary.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Smail Auto Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

The dealership is large and busy, so scheduling appointments in advance is highly recommended.

Sales
Service
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Smooth and efficient buying process
  • Large selection of vehicles

✗ Areas to Improve

  • Communication issues in service
  • Long wait times
  • Occasional repair quality concerns
Frequently Asked Questions
  • How is the service department?
  • Are they pushy with sales?
  • Do they offer loaner vehicles?
User Feedback

Great buying experience

Professional and respectful staff

Reliable service