Smart Mouth Family Dental (Decatur, TX)
301 W Main St, Decatur, Texas, 76234
Patients are split on their experience here. Many praise Dr. Wilson for his gentle, compassionate care and the friendly staff, often noting he goes above and beyond. However, a significant number of reviews highlight major issues with scheduling, billing, and unprofessional conduct. Some patients felt dismissed or rushed, leading to a polarized reputation.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request Dr. Wilson specifically if you have dental anxiety, but double-check your insurance coverage before arriving.
✓ What Works Well
- Gentle and compassionate dentist
- Friendly front office staff
- Good with children
✗ Areas to Improve
- Poor appointment management
- Billing and insurance confusion
- Unprofessional staff behavior
- Does this office accept my insurance?
- Is the dentist gentle with anxious patients?
Dr. Wilson is spot on with his care.
Scheduling is a mess.
Staff can be hit or miss.
- Category Health & Medical
- City Decatur
- State Texas
- Postcode 76234
- Country United States
readers daily.