13 C St, Suite G, Laurel, Maryland, 20707
This clinic has a strong following for its weight loss programs and personalized primary care. Many patients feel like family and appreciate the doctor's holistic approach. However, there are recurring complaints about administrative reliability, including difficulty reaching staff, inconsistent office hours, and delays in receiving medical records. It's a place where the medical care is highly valued, but the office management can be a bit of a wild card.
We analyze 78 public reviews for Smarter Health LLC using our data models and filter out spam to highlight only authentic feedback.
If you need medical records, request them well in advance and follow up via email to keep a paper trail.
✓ What Works Well
✗ Areas to Improve
Dr. Barlatt is a gem, but the office staff needs help.
Lost 50lbs, so happy with the results!
Getting my records was a total nightmare.