Personal Care · Hair Salon
SMARTSTYLE
4524 Challenger Ave NE, Roanoke, Virginia, 24012
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Updated: 18 May 2026
Authenticity Score: 82/100
About
This salon is a classic case of 'it depends on the stylist.' Many clients love Layla and Karryssa for their friendly vibes and great cuts. However, there are serious complaints about long waits, even with appointments, and some botched haircuts that left people fuming. It's a budget-friendly spot, but don't expect a high-end experience.
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We analyze 75 public reviews for SMARTSTYLE using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
70/100
Staff Behavior
60/100
Pro Tip
Call ahead to confirm your appointment and ask for a specific stylist to avoid surprises.
Budget-friendly
Walk-ins sometimes accepted
Pros & Cons
✓ What Works Well
- Friendly and talented stylists like Layla
- Affordable pricing
- Good with kids
✗ Areas to Improve
- Long wait times
- Inconsistent haircut quality
- Poor communication regarding appointments
Frequently Asked Questions
- Do I need an appointment?
- Are they good with kids?
- What is the price for a basic cut?
User Feedback
Karryssa is a total gem
Wait times are a real drag
Hit or miss on the final look
Quick Info
- Category Personal Care
- Neighborhood Roanoke
- City Roanoke
- State Virginia
- Postcode 24012
- Country United States
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