2825 Progress Way, Wilmington, Ohio, 45177
SmartStyle is a convenient option, but the experience varies wildly depending on the stylist. Some customers rave about Michelle and Lexi, while others report uneven cuts and poor service. It's a hit-or-miss spot, often understaffed, which can lead to long waits or rushed services. Proceed with caution and try to book with a recommended stylist.
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Ask for a specific stylist by name rather than walking in blindly.
✓ What Works Well
✗ Areas to Improve
Hit or miss experience
Needs more staff
Some stylists are very kind and patient