Personal Care · Hair Salon
SMARTSTYLE
1825 Downs Dr, Erie, Pennsylvania, 16509
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Updated: 18 May 2026
Authenticity Score: 70/100
About
SmartStyle has a mixed reputation, with some customers praising specific stylists like Dan and Beth for their skill and friendliness. However, there are numerous complaints about inconsistent quality, long wait times, and poor customer service. It seems to be a place where finding the right stylist is crucial for a good experience.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
14
Lowest rating
We analyze 66 public reviews for SMARTSTYLE using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
65/100
Staff Behavior
60/100
Pro Tip
Request a specific stylist you trust to ensure a consistent experience.
Affordable
Walk-ins welcome
Pros & Cons
✓ What Works Well
- Great specific stylists
- Affordable pricing
- Convenient location
✗ Areas to Improve
- Inconsistent quality
- Long wait times
- Poor customer service
Frequently Asked Questions
- Do they take walk-ins?
- Who is the best stylist?
- How do I book an appointment?
User Feedback
Hit or miss experience
Find a stylist you like and stick with them
Good for a quick, cheap cut
Quick Info
- Category Personal Care
- Neighborhood Erie
- City Erie
- State Pennsylvania
- Postcode 16509
- Country United States
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