SMASA - Sports Medicine Associates (Orthopedics) at Boerne
112 Herff Rd, Suite 300, Boerne, Texas, 78006
Sports Medicine Associates in Boerne is generally praised for its high-quality orthopedic care and skilled surgeons. Patients appreciate the thorough explanations and effective treatment plans. However, there is a recurring theme of administrative frustration, particularly regarding phone communication and scheduling errors. When the office runs smoothly, it is top-notch, but the front-end experience can be a headache.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online portal for scheduling to bypass the busy phone lines.
✓ What Works Well
- Excellent surgical outcomes
- Knowledgeable doctors
- Clean and modern facility
✗ Areas to Improve
- Difficult to reach by phone
- Scheduling mistakes
- Long wait times for some
- How long is the wait for an MRI?
- Can I get a same-day appointment?
- Is the staff helpful with insurance?
Doctors are great, staff needs work
Best ortho care in the area
Frustrating communication system
- Category Health & Medical
- City Boerne
- State Texas
- Postcode 78006
- Country United States
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