SMC - Mary Black Campus
1700 Skylyn Dr, Spartanburg, South Carolina, 29307
The Mary Black Campus receives highly polarized reviews. Many patients report excellent, compassionate care from nurses and doctors, particularly in surgery and ICU. However, there are numerous, severe complaints regarding the Emergency Department, including long wait times, dismissive staff, and poor communication. The transition to Spartanburg Regional ownership is frequently cited as a turning point for declining quality.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a non-life-threatening emergency, consider other options if possible; the ER wait times are a frequent source of frustration.
✓ What Works Well
- Excellent surgical and ICU care
- Compassionate nursing staff
- Clean facilities
✗ Areas to Improve
- Abysmal Emergency Department experience
- Long wait times
- Poor communication and administration
- Why is the ER wait so long?
- Is the care consistent?
- Why is communication so poor?
Great surgery, but the ER is a nightmare.
Nurses are angels, but the admin is failing.
Avoid the ER if you can.
- Category Health & Medical
- City Spartanburg
- State South Carolina
- Postcode 29307
- Country United States
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