SMG Associates in Internal Medicine
825 Washington St, Suite 340, Norwood, Massachusetts, 02062
This practice has a long-standing reputation for providing attentive and professional care. Many patients have been with them for decades and feel well-cared for. However, there are frequent complaints about the phone system, difficulty scheduling, and administrative disorganization. The clinical care is generally well-regarded, but the administrative experience is a major source of frustration.
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Use the patient portal for all communication, as phone lines are frequently unresponsive.
✓ What Works Well
- Attentive and professional doctors
- Long-standing patient relationships
- Good clinical outcomes
✗ Areas to Improve
- Poor phone responsiveness
- Disorganized administrative systems
- Difficulty scheduling
- Why can't I reach anyone by phone?
- How do I get my test results?
The doctors are great.
The phone system is a nightmare.
I feel like just a number.
- Category Health & Medical
- City Norwood
- State Massachusetts
- Postcode 02062
- Country United States
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