Smile By Design of Virginia Beach
272 Bendix Rd, Suite 650, Virginia Beach, Virginia, 23452
This practice is generally well-regarded for its professional and kind staff, with many patients praising the doctors' expertise and the office's modern, inviting atmosphere. However, there are recurring complaints about aggressive upselling, billing disputes, and poor communication from the front office. It seems to be a high-end practice where the experience can be excellent for some, but frustrating for others due to administrative and financial policies.
We analyze 56 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be clear about your budget and treatment goals upfront to avoid feeling pressured into unnecessary cosmetic procedures.
✓ What Works Well
- Professional and kind doctors
- Modern and inviting office
- Thorough care
✗ Areas to Improve
- Aggressive upselling
- Billing disputes
- Poor front office communication
- Why is this procedure so expensive?
- Do you accept my insurance?
Dr. Santos is amazing and kind.
They try to upsell everything.
Great care, but the billing is a headache.
- Category Health & Medical
- City Virginia Beach
- State Virginia
- Postcode 23452
- Country United States
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