Smile Dental Clinics
7102 W Thomas Rd, Phoenix, Arizona, 85033
This clinic is highly praised by many for its friendly, welcoming staff and patient-centered care. However, there are significant, recurring complaints regarding billing transparency, aggressive upselling, and unprofessional administrative behavior. Patients are strongly advised to verify all insurance coverage and treatment plans before proceeding.
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Always get a second opinion if you are quoted for extensive, expensive work.
✓ What Works Well
- Friendly and welcoming staff
- Patient-centered care
- Convenient scheduling
✗ Areas to Improve
- Billing transparency and insurance issues
- Aggressive upselling of procedures
- Unprofessional administrative behavior
- Why am I being charged for services not covered?
- Do you offer payment plans?
The staff is amazing, but the billing is a nightmare.
They try to upsell unnecessary work.
Great care, but watch your wallet.
- Category Health & Medical
- City Phoenix
- State Arizona
- Postcode 85033
- Country United States
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