Smile Design - Modern Dentistry
5318 NC-55, Suite 101, Durham, North Carolina, 27713
Smile Design is a modern, well-equipped practice that many patients find welcoming and professional. The staff is often praised for their kindness and the dentists for their expertise. However, there are significant concerns regarding billing transparency, aggressive upselling, and inconsistent experiences with different providers. It is a practice that offers high-end technology but requires patients to be very proactive about their financial and treatment plans.
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Always ask for a detailed, itemized treatment plan and confirm all costs before agreeing to any procedure.
✓ What Works Well
- Modern and clean facility
- Friendly and professional staff
- Advanced technology
✗ Areas to Improve
- Billing transparency issues
- Aggressive upselling
- Inconsistent provider quality
- Do you offer payment plans?
- Why is the estimate so high?
Beautiful office
Billing is confusing
Staff is very kind
- Category Health & Medical
- City Durham
- State North Carolina
- Postcode 27713
- Country United States
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