Smile Direct Club
17672 Welch Plaza, Suite 120, Omaha, Nebraska, 68135
Reviews for Smile Direct Club are highly polarized. While many customers enjoy the initial scan and friendly staff, there are significant complaints regarding the effectiveness of the aligners, customer service, and billing issues. The company's recent financial troubles have also caused concern among customers.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be cautious with direct-to-consumer aligners; professional orthodontic oversight is often recommended.
✓ What Works Well
- Easy and quick initial scan
- Friendly staff
- Affordable pricing
✗ Areas to Improve
- Poor customer service
- Ineffective treatment results
- Billing and refund issues
- Is it worth the money?
- Do they offer refunds?
Horrible experience
Crooked teeth after treatment
Great initial visit
- Category Health & Medical
- City Omaha
- State Nebraska
- Postcode 68135
- Country United States
readers daily.