Smile Doctors Orthodontics - Florence KY
1481 Cavalry Dr, Suite 100, Florence, Kentucky, 41042
Smile Doctors in Florence is generally well-regarded for its friendly staff and effective orthodontic treatments. Patients appreciate the clear communication and the effort made to ensure a comfortable experience. However, there are some concerns regarding billing transparency and the inability to call the office directly, which can be frustrating for some.
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If you have questions, try to address them during your in-person visits since the central call center can be difficult to navigate.
✓ What Works Well
- Friendly and welcoming staff
- Clear treatment plans
- Great results for braces and Invisalign
✗ Areas to Improve
- Inability to call the office directly
- Billing transparency issues
- High-pressure sales tactics
- Do you offer payment plans?
- Why can't I call the office directly?
The staff makes you feel like family.
Dr. Farley is amazing and very knowledgeable.
Some patients feel like they are at a car dealership.
- Category Health & Medical
- City Florence
- State Kentucky
- Postcode 41042
- Country United States
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