Smile Heroes Dental & Orthodontics
500 N Galloway Ave, #6, Mesquite, Texas, 75149
This office is a hit with kids due to the superhero theme and arcade games, making dental visits much less scary. Parents appreciate the clean environment and friendly staff, though there are recurring complaints about long wait times and a policy that prevents parents from being in the back during procedures. While many families have had great experiences, some feel the administrative side is disorganized and occasionally pushy with extra services.
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Ask about the parental supervision policy before booking if you have a toddler.
✓ What Works Well
- Fun, kid-friendly atmosphere
- Staff is generally very friendly
- Clean and modern office
✗ Areas to Improve
- Long wait times
- No parental supervision in the back
- Administrative and billing confusion
- Can I go back with my child?
- Why was my appointment rescheduled?
My kids actually look forward to the dentist now.
The office is great, but the wait times are a real struggle.
Great for kids, but the no-parent policy is a dealbreaker for some.
- Category Health & Medical
- City Mesquite
- State Texas
- Postcode 75149
- Country United States
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