12116 Darnestown Rd, Suite L-1, Gaithersburg, Maryland, 20878
Smile Loft North Potomac is generally praised for its friendly staff and modern, clean office. Many patients love the welcoming atmosphere and the quality of care provided by Dr. Schliep and his team. However, there have been significant, recent complaints regarding administrative disorganization, billing issues, and poor communication, which have soured the experience for some.
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If you have a complex treatment plan, keep your own detailed records and follow up frequently with the office manager.
✓ What Works Well
✗ Areas to Improve
Great care, but administrative nightmare
Staff is wonderful
Billing needs major improvement