Smile Obsession Chicago
25 E Washington St, Suite 510, Chicago, Illinois, 60602
This practice is highly polarized. Many patients praise the friendly staff and the quality of care, particularly for Invisalign and cosmetic work. However, there are significant, vocal complaints regarding aggressive upselling, billing transparency, and poor communication. It seems to be a practice where the clinical quality is high for some, but the business practices leave others feeling taken advantage of.
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Always ask for a detailed breakdown of costs and confirm insurance coverage before agreeing to any 'extra' procedures.
✓ What Works Well
- Friendly and professional staff
- Good for cosmetic and Invisalign work
- Convenient location
✗ Areas to Improve
- Aggressive upselling
- Billing transparency issues
- Poor communication regarding insurance
- Are they transparent about costs?
- Is this practice profit-driven?
Great for Invisalign, but be careful with the treatment plans.
The staff is nice, but the billing is a headache.
I felt pressured into unnecessary services.
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60602
- Country United States
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