Smile Sanctuary: Formerly McCauley Family & Cosmetic Dentistry
18323 98th Ave NE, Suite 2, Bothell, Washington, 98011
Smile Sanctuary is widely loved for its spa-like atmosphere, complete with paraffin hand dips and Netflix, which helps patients feel pampered rather than anxious. The staff is consistently described as warm and welcoming. However, there are significant complaints regarding insurance transparency and billing practices, with some patients feeling blindsided by out-of-pocket costs. Despite this, the clinical care is highly rated.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask specifically about their current insurance status before booking, as they have moved away from some networks.
✓ What Works Well
- Spa-like atmosphere
- Excellent for dental phobia
- Holistic approach to care
✗ Areas to Improve
- Insurance transparency issues
- High out-of-pocket costs
- Billing communication
- Do they accept my insurance?
- What are the spa amenities?
I actually look forward to the dentist now.
The paraffin wax is a nice touch.
Billing was a surprise, be careful.
- Category Health & Medical
- City Bothell
- State Washington
- Postcode 98011
- Country United States
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