900 S Franklin St, STE 101, Wake Forest, North Carolina, 27587
Patients frequently rave about Dr. Anderson's clinical excellence and the warm, upscale atmosphere of the office. The clinical team is often described as family-oriented and thorough. Conversely, there are significant complaints regarding the front desk staff, specifically regarding rudeness and billing/insurance confusion. While the dental work is highly regarded, the administrative hurdles are a major frustration for many.
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✓ What Works Well
✗ Areas to Improve
Clinical care is five-star, but admin needs work.
The lobby is lovely and welcoming.
Insurance handling is a frequent source of stress.