Smile Select Dental Chino Hills
5807 Pine Ave, Chino Hills, California, 91709
Patients generally praise the clinical staff for being gentle and professional, especially during cleanings and complex implant procedures. However, a significant number of reviews highlight frustration with billing transparency and aggressive upselling of optional treatments. While many find the office environment modern and welcoming, others feel the front desk communication is lacking. Overall, the clinical care is often seen as top-notch, but the administrative side leaves some feeling undervalued.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a written breakdown of what is medically necessary versus optional before agreeing to any treatment plan.
✓ What Works Well
- Professional and gentle dental staff
- Modern office equipment
- Effective handling of complex dental cases
✗ Areas to Improve
- Aggressive upselling of optional services
- Poor communication regarding billing
- Strict and sometimes punitive office policies
- Are the laser treatments medically necessary?
- Why was I charged for a missed appointment?
- Can I get a refund for failed bridge work?
Clinical staff is spot on with care.
Billing feels like a car dealership.
Great cleaning, but watch out for hidden costs.
- Category Health & Medical
- City Chino Hills
- State California
- Postcode 91709
- Country United States
readers daily.