548-5 Williamson Rd, Mooresville, North Carolina, 28117
Patients frequently describe this office as a 'dental home' where the staff is kind, gentle, and highly skilled. Many reviewers appreciate the private treatment rooms and the effort made to explain procedures, which helps reduce anxiety. However, there are significant reports of aggressive sales tactics, billing confusion, and unprofessional conduct by some staff members. While many have a 5-star experience, the polarized nature of the reviews suggests a lack of consistency in administrative operations.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a clear breakdown of costs before any procedure to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
Dr. Yuan is a perfectionist and very gentle.
They tried to upsell me on everything, felt like a car dealership.
Best dental experience in 55 years, highly recommend.