Smile Starters- Freedom Dr
3053 Freedom Dr, B, Charlotte, North Carolina, 28208
This office is a go-to for many families due to its convenience and ability to see multiple children at once. Parents appreciate the patience shown to nervous kids. However, there are recurring complaints about long wait times, cleanliness issues in the lobby, and a lack of transparency regarding billing and insurance.
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Bring something to keep the kids entertained, as wait times can be unpredictable.
✓ What Works Well
- Great with children
- Convenient scheduling for families
- Swift treatment
✗ Areas to Improve
- Long wait times
- Facility cleanliness concerns
- Inconsistent front desk professionalism
- Can I go back with my child?
- Why is the wait so long?
They are very patient with my nervous son.
The lobby needs a deep clean.
Efficient service once you get in.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28208
- Country United States
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