Smile Studio of Henderson
451 Ruin Creek Rd, Suite 201, Henderson, North Carolina, 27536
Smile Studio of Henderson receives mixed feedback. Many patients love Dr. Gupta for her gentle, professional, and thorough dental care, often highlighting the friendly staff and clean environment. However, a significant number of negative reviews point to billing disputes, aggressive upselling of procedures, and poor communication regarding insurance coverage. It is a polarizing practice where experiences range from excellent to deeply frustrating.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and get a written quote before agreeing to any 'deep cleaning' or extra procedures.
✓ What Works Well
- Dr. Gupta is gentle and detail-oriented
- Friendly and welcoming front desk staff
- Clean and modern office environment
✗ Areas to Improve
- Frequent billing and insurance disputes
- Aggressive upselling of deep cleanings
- Poor communication regarding appointment cancellations
- Why was I charged for a deep cleaning?
- Does this office accept my insurance?
Dr. Gupta is the best dentist I have ever had.
They tried to charge me for services I didn't need.
Great service, but the billing department is a headache.
- Category Health & Medical
- City Henderson
- State North Carolina
- Postcode 27536
- Country United States
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