Smile Xperts Family Dentistry & Orthodontics
9873 Pines Blvd, Pembroke Pines, Florida, 33024
Patients generally report a positive experience with the clinical team, noting that the dentists are skilled and the office is modern. However, there is a recurring issue with administrative rigidity and customer service, particularly regarding late policies and billing. When things go well, it's a 5-star experience, but administrative friction can sour the relationship.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Confirm your appointment time and arrival policy twice to avoid being turned away for being a few minutes late.
✓ What Works Well
- Modern equipment
- Skilled orthodontics
- Clean facility
✗ Areas to Improve
- Strict late policies
- Billing transparency issues
- Inconsistent front desk service
- Do they offer payment plans?
- Is the office kid-friendly?
Great clinical work, but the front desk can be cold.
Modern office, but watch the billing.
Excellent orthodontics.
- Category Health & Medical
- City Pembroke Pines
- State Florida
- Postcode 33024
- Country United States
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