SmileLand Pediatric Dentistry - North Bethesda
12250 Rockville Pike, Suite 200, North Bethesda, Maryland, 20852
This pediatric practice is highly regarded for its kid-friendly environment, patient staff, and gentle approach. Many parents appreciate the effort made to keep children comfortable and entertained. However, there are recurring complaints about long wait times, overbooking, and a rigid cancellation policy that some parents find unfair, especially when dealing with sick children.
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If you have a scheduled appointment, be prepared for a long wait and bring something to keep children entertained.
✓ What Works Well
- Kid-friendly environment
- Patient and kind staff
- Good for routine work when things go right
✗ Areas to Improve
- Extremely long wait times
- Overbooking and scheduling issues
- Rigid cancellation policy
- Why is the wait time so long?
- Are they good with children?
- How do they handle billing disputes?
Hit or miss depending on the day.
The administrative side is a total disaster.
Great clinical care, but the office management is frustrating.
- Category Health & Medical
- City North Bethesda
- State Maryland
- Postcode 20852
- Country United States
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