14955 Shady Grove Rd, Suite 260, Rockville, Maryland, 20850
This pediatric practice is highly regarded for its kid-friendly environment, patient staff, and gentle approach. Many parents appreciate the effort made to keep children comfortable and entertained. However, there are recurring complaints about long wait times, overbooking, and a rigid cancellation policy that some parents find unfair, especially when dealing with sick children.
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If you have a scheduled appointment, be prepared for a long wait and bring something to keep children entertained.
✓ What Works Well
✗ Areas to Improve
Hit or miss depending on the day.
The administrative side is a total disaster.
Great clinical care, but the office management is frustrating.