SmileMakers Dental
675 Yellowstone Ave, Suite E, Pocatello, Idaho, 83201
SmileMakers is often described as a friendly, neighborhood spot where the staff treats you like an old friend. Patients appreciate the evening hours and the gentle touch of the hygienists. That said, there are recurring complaints about billing errors and some patients feeling pressured into unnecessary treatments.
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✓ What Works Well
- Very friendly and welcoming staff
- Convenient evening hours
- Gentle hygienists
✗ Areas to Improve
- Billing and collections issues
- Reports of aggressive sales tactics
- Inconsistent quality of restorative work
- Are they pushy with treatment plans?
- How is their billing department?
Isabelle is a fantastic hygienist who makes the visit enjoyable.
The front desk billing practices are confusing and frustrating.
Some patients feel like they are being sold services they don't need.
- Category Health & Medical
- City Pocatello
- State Idaho
- Postcode 83201
- Country United States
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