Smilepoint Dental & Orthodontics
4109 Houston Hwy, Ste 200, Victoria, Texas, 77901
Patients love the friendly hygienists and the clean office environment. However, there is a recurring theme of frustration regarding billing transparency and communication with the orthodontic department. It seems like a hit-or-miss experience depending on the specific service.
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Always ask for a written quote before starting any major work to avoid surprise bills.
✓ What Works Well
- Very clean facility
- Friendly hygienists
- Great for kids
✗ Areas to Improve
- Billing transparency issues
- Unresponsive orthodontic team
- Upselling concerns
- Why is the billing so confusing?
- Are they in-network with my insurance?
Julie the hygienist is spot on
Front desk needs better communication
Expensive for self-pay
- Category Health & Medical
- City Victoria
- State Texas
- Postcode 77901
- Country United States
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