Health & Medical · Pediatric Dentistry

Smiles 4 Keeps Pediatric Dentistry - Wilkes-Barre

900 Schechter Dr, Wilkes-Barre, Pennsylvania, 18702

Google Maps Updated: 14 May 2026
Authenticity Score: 81/100
About

Parents generally love the clinical team's ability to handle children, especially those with special needs. The office is praised for being kid-friendly and efficient. However, there are recurring complaints about the call center and billing errors, which can be a major headache for busy parents.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 45/100
Pro Tip

If you have billing questions, try to speak directly to the office staff rather than the central call center.

Special needs friendly
High staff turnover reported
Pros & Cons

✓ What Works Well

  • Excellent with children
  • Kid-friendly environment
  • Efficient clinical staff

✗ Areas to Improve

  • Poor call center service
  • Billing discrepancies
  • Long wait times
Frequently Asked Questions
  • Can I go back with my child?
  • Do they accept my insurance?
User Feedback

The dentists are great with kids

Call center is a nightmare

Great spot for a first dental visit

Location Details
Street: 900 Schechter Dr
Neighborhood: Wilkes-Barre Township
City: Wilkes-Barre
State: Pennsylvania
Postcode: 18702
Country: United States
Location
900 Schechter Dr, Wilkes-Barre Township, PA 18702
Quick Info
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