900 Schechter Dr, Wilkes-Barre, Pennsylvania, 18702
Parents generally love the clinical team's ability to handle children, especially those with special needs. The office is praised for being kid-friendly and efficient. However, there are recurring complaints about the call center and billing errors, which can be a major headache for busy parents.
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If you have billing questions, try to speak directly to the office staff rather than the central call center.
✓ What Works Well
✗ Areas to Improve
The dentists are great with kids
Call center is a nightmare
Great spot for a first dental visit