Health & Medical · Pediatric Dentistry

Smiles 4 Keeps - Scranton

313 Mulberry St, Scranton, Pennsylvania, 18503

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This practice is a mixed bag. Many parents love the gentle care provided to their children, especially those with special needs. However, there are serious, recurring complaints about billing transparency, overbooking, and unnecessary procedures. The front desk staff is frequently cited as a major source of frustration.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
20
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 45/100
Pro Tip

Always request a written treatment plan and get a second opinion before agreeing to expensive dental work.

Pediatric focus
Sedation options
Pros & Cons

✓ What Works Well

  • Gentle with children
  • Great with special needs
  • Painless procedures

✗ Areas to Improve

  • Billing issues
  • Long wait times
  • Unnecessary work claims
Frequently Asked Questions
  • Do they accept Medicaid?
  • Why was I charged for this procedure?
User Feedback

They were so patient with my autistic son.

I feel like they just want my money.

The front desk is rude and unorganized.

Location Details
Street: 313 Mulberry St
Neighborhood: Downtown
City: Scranton
State: Pennsylvania
Postcode: 18503
Country: United States
Location
313 Mulberry St, Scranton, PA 18503
Quick Info
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