Smiles 4 Keeps
Health & Medical · Pediatric Dentistry

Smiles 4 Keeps

2230 N 5th Street Hwy, Reading, Pennsylvania, 19605

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Patients are split down the middle. Many families love the friendly staff and the way they handle kids, calling the care spot on. However, others report major headaches with scheduling, long wait times, and billing errors. Communication seems to be the biggest pain point, with many feeling ignored when trying to resolve issues.

Review Summary
20
Most Relevant
12
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 72
Performance Scores
Medical Expertise 65/100
Admin Efficiency 35/100
Pro Tip

Always verify insurance coverage directly with your provider before the appointment, as the office staff may struggle with verification.

Pediatric focus
High volume clinic
Pros & Cons

✓ What Works Well

  • Friendly and welcoming staff
  • Great with children and anxious patients
  • Clean office environment

✗ Areas to Improve

  • Poor communication and phone responsiveness
  • Long wait times for appointments
  • Billing and insurance processing errors
Frequently Asked Questions
  • Why are appointments being canceled without notice?
  • How do I get a call back from the office manager?
User Feedback

Front desk staff often seem disorganized.

Clinical staff are generally praised for their bedside manner.

Billing department is a major source of frustration.

Location Details
Street: 2230 N 5th Street Hwy
City: Reading
State: Pennsylvania
Postcode: 19605
Country: United States
Location
2230 N 5th Street Hwy, Reading, PA 19605
Quick Info
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