2230 N 5th Street Hwy, Reading, Pennsylvania, 19605
Patients are split down the middle. Many families love the friendly staff and the way they handle kids, calling the care spot on. However, others report major headaches with scheduling, long wait times, and billing errors. Communication seems to be the biggest pain point, with many feeling ignored when trying to resolve issues.
Always verify insurance coverage directly with your provider before the appointment, as the office staff may struggle with verification.
✓ What Works Well
✗ Areas to Improve
Front desk staff often seem disorganized.
Clinical staff are generally praised for their bedside manner.
Billing department is a major source of frustration.